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Dr Kamarul Faizal Hashim is the Assistant Professor in College of IT. He has 14 years of teaching experiences at higher education level. Previously he was an IT faculty member at Universiti Utara Malaysia and UNITEC New Zealand. He had successfully supervised eight postgraduate students both at Master and Ph.D. levels. Starting from 2012 until now he had published almost 16 journal papers and 25 conference proceeding papers. In 2016 he was awarded by University Utara Malaysia as the Top 5 Best Journal Writer in the university. He is also the journal reviewers for respectable IS journals and conferences. His research interests are in knowledge management, IS adoption behavior, social media, e-government, mobile learning, social media analytics and smart city management.