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The Center for Executive Development at UD Develops Professional Training Sessions for Dubai Chamber

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The Center for Executive Development at UD Develops Professional Training Sessions for Dubai Chamber

img_5548 img_5550 In alignment with the Hamdan Excellence Award criteria, the Center for Executive Development (CED) at the University of Dubai (UD) designed a program for the customer contact staff of Dubai Chamber after conducting a focus group session with the employees on the training requirements of the staff in Customer Service. The training sessions, which are delivered in Arabic, began on August 27, 2016 and are spread over a time period of approximately 6 months.

The trainees appreciated the program highly and welcomed it as part of their continuous development and capacity building for Dubai Chamber. One of the topics that was dealt with in the training sessions was ìDealing with different culturesî. As Dubai is adjusting itself to the influx of people from several nationalities, various organizations like Dubai Chamber feel a strong need to enhance their employee skills in such areas.

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