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Information & Technology Services
February 26, 2021 2022-06-22 9:38Information & Technology Services
The Information and Technology Services (ITS) staff are here to help with all of your tech-related questions and issues. You may contact us for support, and you can find a list of resources available for students, faculty, and staff.
Our Values
Mission
- We create, foster, and facilitate technology solutions to advance the UD Vision.
Vision
- Be a highly valued technology provider and partner passionately driving the success of UD through fast, flexible and personalized services.
Goals
- Deliver quality IT services
Improve customer value through excellent service management. - Enhance partnerships in support of advancing University’s vision.
Everything is listed and carefully documented with step-by-step documentations and videos on our user guides portal.
Check here* Faculty and staff should be logged in to see their guides
Contact Us
If you still got any issues don’t hesitate to communicate with us throughout the available options:
- In person: UC building, first floor.
- Phone: +971 4 5566 888
- E-mail: ithelpdesk@ud.ac.ae
Work timing:
- Monday – Thursday: 8:30 A.M. – 7:00 P.M.
- Friday: 8:30 A.M. – 12:00 P.M. (Morning)
ITS Resources
