The Student Counseling Unit (SCU) at University of Dubai offers confidential and culturally appropriate counseling services to help students overcome academic and personal challenges. Students often seek counseling to examine issues such as relationships, family problems, stress, cultural differences, assertiveness, self-esteem, depression and anxiety.

The Student Counselor coordinates an on-going series of life skills workshops on topics such as exam stress, time
management skills and social skills. The Student Counselor also provides:

Individual Counseling
Provided to students concerned about personal, social, academic and moral issues. The process takes between
3 to 8 sessions depending on the case. Each session lasts between 45 to 60 minutes.

Group Counseling
This is provided to students with similar concerns but in a group format. Groups are typically formed of 6 to 8
students, and meet weekly, for a period of 60 to 90 minutes.

These are usually one-off sessions for urgent matters to help students in making the right decisions, for example.
Consultations typically last for 45 to 60 minutes.
Counseling programs and life skills workshops
Include topics such as: exam stress, time-management skills and social skills.

Counseling Procedures Steps

The student sets a time to meet with the counselor.
The student reads and signs the Consent Form.
The student completes the Primary Questionnaire.

Primary Session
The counselor introduces herself and the services and collects general information about the student and
his/her concern(s).
The student defines his/her objectives for the session and expectations from the counselor.
The counselor clarifies the professional relationship between the counselor and the student.
The counselor conducts an assessment of the situation and identifies a service or approach that will best
assist the student.
The counselor and the student set a time frame for the case (number of sessions, duration, and place).

The student completes the feedback form.
The counselor evaluates the student’s satisfaction level with the service and prepares a case file. The
counselor clarifies the professional relationship between the counselor and the student.

Student Rights
UD students have the right to fair, appropriate and confidential counseling services.
UD students have the right to halt the counseling process at any point in time.
All records and information revealed in counseling remain confidential except in the following conditions:
– When protecting the student or someone else from immediate harm.
– When required to do so by a court order.
– When authorized in writing by the student to release information to a specific college/department or other Third Party.

Shared Responsibility
Visitations to the SCU will take place outside the student’s class schedule.
Students are encouraged to come on time, or contact the counselor by email or by phone if they are unable
to come to their appointment.
Students are encouraged to be honest and open with the counselor regarding details of their case.
The student’s personal commitment is crucial to an effective counseling session.
The student counselor can help students only if they are willing to receive help and support.

Student Counseling Forms
Each case file will contain the following forms:

  • Referral Form (If appropriate/available)
  • Consent Form
  • Primary Questionnaire
  • Primary Session Report
  • Counseling Session Abstract
  • Feedback Form
  • Case Report

Case Closure
Each case will be considered closed:

  • When so agreed by both counselor and student
  • At student’s request.
  • Upon missing three consecutive sessions without an acceptable reason.
  • Upon referral to a specialized psychologist if the case requires treatment beyond what SCU can provide.

Referring Students for Counseling
To refer a student to the SCU, faculty members and staff complete the referral form and send it to SCU. Students
may show signs of stress in different ways. Warning signs help in identifying the student’s need for counseling.
These signs may include:

  • Change from high to low grades.
  • Excessive absences from classes and exams.
  • Depressed mood, anxiety, inferiority feeling, and stress.
  • Sudden change in behavior or appearance.
  • Inability to remain awake in class.
  • Expressed suicidal feelings.
  • Disruptive or violent behavior.
  • Confused speech, disorganized or irrational thoughts.