Registrar Portal

Registrar Office

Welcome to the Registrar's Office Portal

We're here to support you through every step of your academic journey. Whether you're registering for classes, requesting transcripts, or looking for information, this is your starting point.

If you have questions or need assistance, don't hesitate to reach out. We're just a message away and always happy to help.

The Registrar's Office Team

You must be registered in order to:

  • Attend your course
  • Obtain official documents from the university
  • Gain access to your results when they are released
  • Obtain your university access card
  • Request enrollment letters

Your academic journey starts here

Registration Guides

Download our registration guides to stay on track with important deadlines and requirements.

Academic Year 2025-26

PhD & MBA LLM UG & MS
Student Support

You must be registered in order to:

  • Attend your course
  • Obtain official documents from the university
  • Gain access to your results when they are released
  • Obtain your university access card
  • Request an enrollment letters
Simple Sidebar Menu
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Registrar Services
Registration Services
Register courses, view schedule & attendance
Certificates & Official Letters
Enrollment, army, immigration & more
Graduation
Clearance and degree acknowledgment
Online Forms & Requests
Change program, withdraw, hold & more
Academic Calendar
Semester dates & exam periods
Student Support
Video tutorials & how-to guides
Internship
BBA/IT internship & industry projects
Academic Records & Transcripts
Letter/number transcripts & grades
Tools & Support
CGPA Calculator
Calculate UG, G & PhD CGPA
FAQ
Answers to common student questions

Registration Services

View Exam Schedule My Degree Audit Drop / Add Course
Student Registration Enroll in your semester courses Drop / Add Add or drop courses within the allowed period Course Offering Browse available courses for the semester My Degree Audit Check your progress toward graduation and remaining requirements My Advisor View your assigned academic advisor's contact info View Your Class Schedule and Exam Schedule See your weekly timetable and exam dates My Attendance Track your attendance percentage per course

Certificates & Official Letters

Request a Letter Official Transcript
Official TranscriptRequest a certified academic transcript Class & Exam ScheduleGet an official copy of your schedule Course SyllabusObtain a certified course syllabus letter English Proficiency TestLetter confirming English proficiency level Enrolment & Army (Detailed)For military service deferral or detailed enrollment proof Enrolment (Basic)Simple proof of enrollment letter Financial StatementStatement of fees and payments ImmigrationLetter for visa or residency purposes Pre - (Math, English, Physics, Arabic)Confirmation of pre-course enrollment University Join Date LetterConfirms your official enrollment start date

Graduation

Check Degree Audit First
Graduation Clearance Submit clearance to confirm all graduation requirements are met Acknowledgment of Degree Completion Official letter confirming you have completed your degree

Online Forms & Requests

Semester Withdrawal Hold Registration
Change Program of Study Form Switch your enrolled academic program Change Major Request to change your declared major Student's ID Replacement Form Request a replacement university ID card Independent Study Form Register for a self-directed study course Change Phone Number Form Update your contact number in the system Hold Registration Form Temporarily pause your enrollment for a semester Semester Withdrawal Form Withdraw from the current semester University Withdrawal Form Formally withdraw from the university Alumni Letters & Transcripts For graduates needing official documents

Academic Calendar

View All Calendars My Exam Schedule
25-26
📄 LLMAcademic calendar for LLM program 📄 PhD & MBAAcademic calendar for PhD & MBA programs 📄 Undergraduate & Semester-BasedFull UG academic calendar with all key dates
24-25
📄 UG & MS - Semester Based2024-25 undergraduate and MS calendar 📄 LLM & PRE LLM2024-25 LLM calendar with pre-program dates View AllBrowse all available academic calendars

Student Support (Videos & Tutorial)

Registration Tutorial
CAMS Student Portal Pop Up SettingsFix browser popup blockers for CAMS Online Course RegistrationStep-by-step guide to register courses online Online Payment Student Portal GuidanceHow to pay your fees online 🎥 Acknowledgment Letter TutorialVideo: how to request an acknowledgment letter 🎥 Army Letter TutorialVideo: how to request an army enrollment letter 🎥 Courses Registration TutorialVideo walkthrough of the registration process 🎥 Graduation Clearance TutorialVideo: how to submit graduation clearance 🎥 Pre-Math Letter TutorialVideo: requesting a pre-math enrollment letter

Internship & Industry Project Registration

Apply Now
Internship Application (BBA/IT) Submit your internship registration for BBA or IT programs Industry Project Application (BBA/IT) Register for an industry-based capstone project

Academic Records & Transcripts

Download Transcript View Grades
Letter Transcript Official transcript with letter grades (A, B, C...) Number Transcript Official transcript with numerical grade values Letter Grades View your semester grade report in letter format Number Grades View your semester grade report in number format

CGPA Calculator

View My Transcript First
CGPA Calculator (UG) Calculate cumulative GPA for undergraduate programs CGPA Calculator (G & PhD) Calculate CGPA for graduate and doctoral programs

FAQ

Search FAQs
Frequently Asked Questions Find answers to the most common registrar questions

Midterm and Final Exams Policies

  • Failing to attend a midterm exam: Where there has been a documented valid reason, the student must submit the excuse /report to the registration office within three (3) working days of the missed/scheduled exam. Requests submitted at a later date will not be considered.
  • Failing to Attend a Final Exam: Where there has been a documented valid reason, the student must submit the excuse /report to the registration office within three (3) working days of the missed/scheduled exam. Requests submitted at a later date will not be considered.
You can begin your registration process here:
New Student (Apply Now) Existing Student
View Courses Offered at University of Dubai Midterm and Final Exam Schedules (Existing Student Only)

Holds Contact Information

Please refer to the table below to direct your hold issues to the appropriate department

Type of Hold UD Contact Telephone Contact Email
Registration Registrar's 045566-851, 852, 853, 854 reghelpdesk@ud.ac.ae
Failed Remedial Course Registrar's 045566-851, 852, 853, 854 reghelpdesk@ud.ac.ae
UG CGPA<2.0 - Grade CGPA <3.0 Registrar's 045566-851, 852, 853, 854 reghelpdesk@ud.ac.ae
Admissions Admissions 04-5566-872, 876, 877, 878, 839 admissions@ud.ac.ae
Passport - EID - Military - High School - Photo Registrar's 045566-851, 852, 853, 854 reghelpdesk@ud.ac.ae
Academic Advising - BBA Academic Advisor 045566-926 mbiscuitwala@ud.ac.ae
Academic Advising - CEIT Academic Advisor 045566-932 racedera@ud.ac.ae
Finance Finance 045566-841-842-843 fin@ud.ac.ae
Library Library 045566-831
Failed MPT / EPT Registrar's 045566-851, 852, 853, 854 reghelpdesk@ud.ac.ae
Missing Transcript Registrar's 045566-851, 852, 853, 854 reghelpdesk@ud.ac.ae
Major Declaration Registrar's 045566-851, 852, 853, 854 reghelpdesk@ud.ac.ae
Equivalency Registrar's 045566-851, 852, 853, 854 reghelpdesk@ud.ac.ae
Student Portal Account IT Department 045566-881-882-883-884 ithehelpdesk@ud.ac.ae

Contact The Team

Baha Zabalawi

Registrar & Manager - Registration Tel (Ext): +971 4 556-6850

Shama Alshamsi

Administrator–Registration Tel (Ext): +971 4 556-6851

Clen Nicolas

Senior Administrator - Registration Tel (Ext): +971 4 556-6852

Ahmad Fawaz

Senior Administrator - Registration Tel (Ext): +971 4 556-6853