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Information & Technology Services

Information & Technology Services

The Information and Technology Services (ITS) staff are here to help with all of your tech-related questions and issues. You may contact us for support, and you can find a list of resources available for students, faculty, and staff.

 

Our Values

Mission
  • We create, foster, and facilitate technology solutions to advance the UD Vision.
Vision
  • Be a highly valued technology provider and partner passionately driving the success of UD through fast, flexible and personalized services.
Goals
  • Deliver quality IT services
    Improve customer value through excellent service management.
  • Enhance partnerships in support of advancing University’s vision.

Everything is listed and carefully documented with step-by-step documentations and videos on our user guides portal.

Check here

* Faculty and staff should be logged in to see their guides

Contact Us

If you still got any issues don’t hesitate to communicate with us throughout  the available options:

  1. In person: UC building, first floor.
  2. Phone: +971 4 5566 888
  3. E-mail: ithelpdesk@ud.ac.ae

Work timing:

  • Monday – Thursday: 8:30 A.M. – 7:00 P.M.
  • Friday: 8:30 A.M. – 12:00 P.M. (Morning)

ITS Resources