About ITS

Welcome to Information & Technology Services

The Information and Technology Services (ITS) staff are here to help with all of your tech-related questions and issues. You may contact us for support, and you can find a list of resources available for students, faculty, and staff.


We create, foster, and facilitate technology solutions to advance the UD Vision.


Be a highly valued technology provider and partner passionately driving the success of UD through fast, flexible and personalized services.


  • Deliver quality IT services
  • Improve customer value through excellent service management
  • Enhance partnerships in support of advancing University’s vision

Information for the UD community:

Contact the ITS Service Desk

In person: UC building, first floor.
Phone: +971 4 5566 888
E-mail: helpdesk@ud.ac.ae
• Sunday - Thursday: 8:30 A.M. - 9:00 P.M.
• Saturday: 10:30 A.M. - 9:00 P.M.

Contact Us


Give us a Call

+971 4 5566 800

University of Dubai

Academic city
Emirates road
Dubai - UAE
P. O. Box: 14143