Posted 7 months ago

 

 

Position Title:

 

 Senior Administrator  – UAE National Only
Reporting to:

 

 Registrar & Manager | Registration department.
Positions reporting to the incumbent:
Department/Function: Registration Department

 

PART I – Job Purpose

Briefly state the primary objective or purpose of this position in one or two sentences.

 

The Senior Administrator, is responsible for overseeing the processes related to student registration, providing front and back-end support to students, faculty and management. This role involves assisting students, maintaining data, issuing reports.

 

 

PART II – KEY RESPONSIBILITIES

Describe the major duties and responsibilities of the position and assign a number in order of their importance.

 

  1. Sponsored Students’ Management
  2. Graduate Processing
  3. Exam Support
  4. CHEDS & Report Generation
  5.  Reporting
  6. Document Management
  7. Student Data Maintenance
  8. Student Letters
  9. General Administrative Duties
  10. MoE Portal Upload
  11. Access Cards and Photos
  12. Document and Education Verification

 

PART III – PERFORMANCE CRITERIA

Briefly state the performance criteria and the periodicity of measurement

 

1.      Provide excellent customer service to students, addressing their concerns effectively

2.      Attention to details and very high level of organization skills

3.      Data Accuracy: Maintain accurate student records and documents, reducing errors and discrepancies

4.      Providing reports with a high degree of accuracy and completeness

5.      Meeting deadlines

6.      Handle administrative tasks promptly and efficiently, including phone calls, emails, and other routine duties

7.      Effectively manage issues related to sponsored students and maintain clear communication with sponsors

PART IV – SPECIFICATIONS

 

EDUCATION – Current level of education of the individual.

 

Bachelor degree in Business/IT/Engineering fields or equivalent

 

Preferred level of education

 

Bachelor degree in Business/IT/Engineering fields or equivalent

 

 
COMPETENCIES –

·      Advance knowledge in Excel

·      Proficiency in student registration processes

·      Excellent interpersonal and service skills

·      Efficient handling of student data

·      Organizational and administrative proficiency

·      Effective verbal and written communication

·      Ability to identify and solve registration-related issues

·      Efficient task management and meeting deadlines

·      Collaborative approach with colleagues

·      Adherence to ethical standards and confidentiality

·      Flexibility to adapt to changes.

 

 

Interested candidates, please email your resume to hr@ud.ac.ae / bzabalawi@ud.ac.ae

Apply Online